Domains and join policy
When your company has many employees, inviting them one at a time takes effort.
Registering your company’s email domain (example.co.jp) allows users with an
account on that domain to join without an invitation. This is available on the
Team plan and higher.
Register a domain
Section titled “Register a domain”Go to Settings → Security → Access Control to add a domain.
- You can register only the domain of your own email address, and it must match the workspace creator’s email domain
- Public domains such as Gmail and Outlook.com cannot be registered
- The same domain can be registered with multiple workspaces, such as separate workspaces for different departments
Join policy
Section titled “Join policy”| Policy | Behavior | Requirement |
|---|---|---|
| Invitation only (default) | Users can join only when invited by an Owner or Admin | — |
| Auto-join | Users from an allowed domain can join immediately from the join URL. They can also submit a request from Discover | Team plan or higher |
Auto-join turns on when you enable the Join URL and returns to invitation only when you disable it. There is no screen for selecting the policy directly.
Join URL
Section titled “Join URL”Go to Settings → Security → Team Join Link, enable it, copy the URL, and share it within your company.
- A user who opens the URL becomes a member immediately without waiting for approval if they sign in with an email address from an allowed domain
- The user receives the App User role. An Owner or Admin can change the role later
- Use Reset link to invalidate the URL and issue a new one. Do this if the URL is shared with someone who should not have it
- Disabling the URL does not affect members who have already joined
Join requests from Discover
Section titled “Join requests from Discover”A workspace with auto-join enabled appears on the Join screen for users who are signed in to Keelson. When a user from an allowed domain selects Request to Join, the Owner or Admin receives the request.
Approve or reject requests under Pending Join Requests in Settings → Security. Until a request is approved, the requester cannot access apps.